This computer has been compromised by scammers based in India who have secretly installed desktop-sharing software, allowing them full, real-time access to everything happening on your screen. They can remotely view your activities, monitor keystrokes, access sensitive personal or financial information, and potentially control system functions without your knowledge or consent. By leveraging such invasive software, these scammers are capable of capturing passwords, banking details, personal documents, and even taking control of online accounts. This type of infiltration typically occurs after fraudulent customer service interactions or deceptive pop-up warnings meant to trick users into granting remote access. It is crucial to immediately disconnect from the internet, run comprehensive antivirus software, uninstall any suspicious programs, and seek professional assistance to securely clean and secure the compromised device. Please shut down your computer and contact us for guidance. If you are speaking to someone on the phone they must be able to give you a 10 digit number that will be texted to you to confirm they are actually working for the bank.
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